2025 Incentive Trip Selection
Frequently Asked Questions
This FAQ features basic questions related to both trips. For more specific information about individual trips, such as airfare and travel questions, please use the buttons below.
What are the dates of the trips?
- Vietnam: August 20 - 24, 2025
- Cabo: October 9 - 12, 2025
When is the Incentive Trip Selection deadline?
March 28, 2025
What happens if I do not select my trip preference by the Incentive Trip Selection deadline?
If no selection is made by March 28th, 5 PM MST, default assignments will be:
- Cabo for North America Brand Ambassadors
- Vietnam for APAC Brand Ambassadors
When does registration open?
April 21, 2025
When are the registration deadlines?
- Vietnam: June 30, 2025. You must register by this date to be able to attend the trip.
- Cabo: August 15, 2025. You must register by this date to be able to attend the trip.
What if I need help booking my flights?
Feel free to book your flights using your favorite travel site or by calling a travel agent.
If I earned a flight voucher, when will that be paid out?
Airfare flight vouchers will be paid out 90 days before the trip.
- For Vietnam, if you earned a flight voucher it will be paid out by May 22, 2025.
- For Cabo, if you earned a flight voucher it will be paid out by July 11, 2025.
How do I register for the event? Isn't that what this page is for?
This page is only for trip selection and FAQs. To register for the event, please do the following.
- Visit your Back Office.
- Click on Events.
- If you qualified for the trip, you will see a button titled "Cabo"or "Vietnam" under Events in your Back Office. Click on it.
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To register, you must put down a $150 USD deposit to reserve your spot. This deposit is FULLY REFUNDABLE once you attend the trip in Cabo (30 days post-trip). If you DO NOT attend the trip, you WILL NOT RECEIVE a refund for the deposit.
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After you submit your deposit, you will be prompted to fill out the information on the registration form. PLEASE be as thorough as possible.
Please DO NOT leave information off the form, as this helps us make sure your trip is as smooth as possible.
If you have not yet booked your flights, please return to registration once you have booked flights. This information is important for your airport transfers, so it is mandatory. Flight details are required to be submitted by August 15, 2025. If you do not provide flight information, THREE will not provide any transportation. -
If you earned a SHARED room, please request who you would like to room with. It is NOT guaranteed, but we will do our best.
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If you earned a DOUBLE room, please add your guest’s information, including a separate personal email for your guest.
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You MUST register by August 15, 2025. There will be no exceptions. If you cannot attend the trip, you CANNOT transfer the trip to someone else. The trip must only be taken by the trip earner. We’re sorry you can’t make it, and we’ll miss you!
Why am I being charged a $150 deposit during registration?
We require a fully refundable deposit for all qualifiers who register to hold your hotel rooms. Your deposit will be refunded within 30 business days after the conclusion of the trip. These deposits help us keep an accurate head count and plan accordingly.
Will there be alternatives if I cannot attend the trip?
Per our policies at THREE, qualifiers who earned this trip will not be offered any alternate rewards or compensation should they choose not to attend the incentive trip for any reason.
Is the trip transferable from the Brand Ambassador who earned it to another person?
The trip is NOT transferable. The Brand Ambassador who earned the trip must be the one to redeem and attend the trip.
May I bring additional guests?
Brand Ambassadors who earned an additional guest during the qualification period will be able to bring one guest at no charge. Brand Ambassadors who did not qualify to bring a guest will not be able to pay for an additional guest.
What if my question is not answered here?
For any additional questions, please email events@iii.earth.